It’s not breaking news to developers, builders or anyone trying to improve their Denver home: The amount of time it’s taking the City of Denver to approve building permits has grown exponentially in recent months.

“You used to be able to say six months from the time you submit before, but now that’s taking over a year for that process,” said Chris Lonigro, president of Generation Constructors, which is currently underway with the 41-unit Arbory City Park West Condos project at Park and 16th avenues. “The hard part is we’ve looked at the market, and any time you have the element of holding a property up it costs more money that’s passed on to the consumer.”

City officials have thrown attempted fixes at the situation, including opening the overtime wallet for plan reviewers and putting out a call for planning consulting firms to do contract work for the city, said Laura Aldrete, director of Denver Community Planning and Development (CPD). They’ve also created a “Review Times Dashboard” website so customers could better track their applications. 

“Nothing is going to be a silver bullet fix to any of these complex challenges we have,” said Aldrete. “We don’t limit the volume of projects coming in – that’s up to the market.”

And Denver’s market has been red hot in recent years.

“It’s just a volume game and the volume is through the roof for the City of Denver,” said Andrew Fairbairn, owner of Service First Permits of Denver. His consulting company works with architectural firms, general contractors and commercial property developers to submit building permit applications.

In 2017, developers and homeowners filed 5,031 applications for new projects. That number ballooned to 7,494 in 2021. In the first five months of 2022, plans for 3,243 have been filed, according to CPD statistics. If that pace continues, 2022 will be another record-setting year for Denver with 7,783 applications.

Colorado faces an acute housing shortage, sending home prices and rents skyrocketing and residents reeling, the effects of which are felt across kitchen tables to main street and board rooms alike. State policymakers have vowed to tackle this crisis. So, what are the proposed solutions? What can the state do, for example, to spur building of affordable homes? Watch the forum on demand now!

The problem becomes exacerbated by Denver’s hot-but-cooling housing market. The metro Denver area is in the throes of a housing market where single-family home prices have risen 15-20% in the last year-and-a-half and inventory of available homes has been at historic lows in that same time period.

“Long permitting cycles slow our collective ability to start and deliver homes which reverberates through the local economy and is felt by constituents increasing home prices and pricing more aspiring homeowners out of the market,” said Morgan Cullen, director of Government Affairs for the Home Builders Association of Metro Denver, in an email statement.

Many factors contributed to the situation in which Denver finds itself. One of the biggest is the COVID-19 pandemic which caused shut-downs of entire industries like travel, tourism and restaurants and sent shockwaves through the economy.

Without all the sales tax collection from those industries in 2020 and 2021, Denver’s general fund dropped markedly. The budgets of city agencies were cut by 4% in 2021.

CPD started staff reductions and the hiring freeze in April of 2020. It had been staffed as high as 263 full-time employees in 2018, but that fell to a low point of 240 in April 2021. Those positions started to get restored by July of 2021 when the City of Denver distributed the $308 million it received in COVID-19 recovery funds from the American Rescue Plan Act.

But by then, the permits just kept flowing in — both from new development projects and from people stuck at home who decided to start home improvement projects.

“Think about what we were doing during the pandemic,” Aldrete said. “A lot of us were looking at that bathroom, or kitchen or basement that hadn’t been remodeled in forever. We literally saw a significant increase in those numbers of residential permits.”

Service First’s Fairbairn said the problem could have been much worse had not the city implemented an electronic document filing system around 2018. So as building departments in other cities shut down completely for months and no in-person document delivery was possible, Denver kept processing them.

“They maintained capacity for processing of large, ground-up projects during COVID-19 at a heightened level in comparison to other jurisdictions that we work with,” Fairbairn said.

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In business for 13 years, Service First works in cities and counties along Colorado’s Front Range, and in northern California as well.

“The State of California had shut down construction sites and jurisdictions there just shut down for three months,” said Fairbairn. “Those fell so far behind in terms of permitting projects.”

Denver City Council members have been getting an earful from frustrated constituents with held-up projects.

One came from Peter Rueth of Denver, who has been trying to remodel his daughter’s house on Franklin street.

“Our contractor started the permit process on January 25th,” Rueth wrote in an email to CPD and City Councilman Paul Kashmann. “Twenty-three weeks (23) have passed since the initial application submission was made. … Since purchasing the home seven months ago, our daughter has been unable to occupy the home and had to find a place to rent. That rental is no longer available on June 27th; so she will be homeless if the remodel work is not complete by then.”

Kashmann, representing District 6, empathized, but said much is out of the city’s control and put most of the blame on under-staffing issues.

“We’ve got folks working their tails off in our permitting department, working overtime to try and get stuff done,” Kashmann said in an interview with the Denver Gazette. “We know it’s important.

“I think that what’s happening with permitting is just part of the landscape we’re in right now where everyone is fighting for staffing. … I think it would be a great time for people to just take a deep breath. It’s costing people and I get that it’s always frustrating. But they’re in a long line right now.”

The HBA said patience is hard to come by these days.

“It is critically important for builders to set appropriate start time expectations for their customers and trade partners,” said Cullen.

Aldrete said more resources are on the way.

Starting this summer, CPD will create a team of dedicated permit reviewers to work only on affordable housing projects. That should clear up work for reviewers on other projects, she said.

Earlier this month, the Denver City Council approved Expanding Housing Affordability Guidelines laws.

Builders were aware of the new guidelines as far back as October, and many rushed to get development plans filed before the new law goes into effect.

The new guidelines means a certain amount of affordable units must be developed alongside market-rate condos and apartments for projects of 10-or-more units, with zoning and financial incentives included as well. Builders can either build more affordably priced units as part of any construction or pay a fee to offset construction of affordable units elsewhere. Policies such as these are known as inclusionary housing policies.

The guidelines require that 8% of a project’s units be priced to serve those who fall into the 60% of area median income for apartments and 80% of AMI for ownership units. Builders can price units closer to market price in exchange for building 12% of their units as affordable.

“We’ll pull out all the affordable housing and give it to this dedicated staff,” Aldrete said. “I don’t think it’s responsible to just say more staff always. We also have to ask ourselves ‘How can we do our jobs more efficiently?’ ‘What kind of innovation can we bring in?’”